This Client Categorization & Suitability Disclosure (“Disclosure”) outlines how Riyadex Financials (Pty) Ltd. (“the Company”) classifies clients and assesses suitability under South Africa regulatory standards.

It forms an integral part of the Client Agreement.

1. PURPOSE OF THIS DISCLOSURE

The FSCA requires financial institutions to categorize clients to ensure that the services and financial products provided are appropriate for their experience and risk tolerance.

This document explains:

  • How RIYADEX categorizes clients
  • What protections and rights apply to each category
  • How suitability is assessed
  • Your responsibilities as a client

2. CLIENT CATEGORIES

RIYADEX classifies clients into the following categories:

2.1 Retail Client

A Retail Client is an individual client who does not qualify as a Professional Client.

Protections for Retail Clients include:

  • Highest regulatory protection
  • Negative balance protection (where applicable)
  • Mandatory disclosure documents
  • Clear risk warnings
  • Margin protection standards
  • Best execution obligations

Most clients are classified as Retail Clients.

2.2 Professional Client

A Professional Client is one who possesses:

a) Sufficient trading experience;
b) High financial sophistication;
c) An ability to understand the risks involved in leveraged products.

To qualify, a client must meet two (2) of the following:

  1. At least 12 months of active trading experience in leveraged products
  2. Portfolio (cash + financial instruments) over USD 50,000
  3. Professional experience in the financial sector or similar background

Protections for Professional Clients are reduced, meaning:

  • Lower regulatory protections
  • No guaranteed negative balance protection
  • More flexible leverage levels
  • Fewer disclosure requirements

The Client must request Professional status in writing and provide evidence.

2.3 Institutional Client

Institutional Clients include:

  • Banks
  • Investment firms
  • Hedge funds
  • Liquidity providers
  • Corporate financial entities

These clients receive no retail-level protections.

3. NOTIFICATION OF CLIENT CATEGORY

3.1 Upon completing the account application, RIYADEX will notify the Client of their category.

3.2 Unless the Client meets professional criteria, they will be classified as a Retail Client.

3.3 Clients may request a different classification by sending a written request.

4. REQUESTING RECLASSIFICATION

Clients may request:

4.1 Retail → Professional
Requires evidence of meeting the professional criteria.

4.2 Professional → Retail
The Company may downgrade a client if it determines that additional protections are necessary.

4.3 Institutional → Professional/Retail
Rare and approved only under special circumstances.

The Company may decline requests at its discretion.

5. SUITABILITY ASSESSMENT

The FSCA requires firms to obtain information to determine whether leveraged trading is suitable for the client.

During the application process, the Client must provide information regarding:

  • Trading experience
  • Trading knowledge
  • Financial status
  • Employment sector
  • Investment objectives
  • Source of funds and wealth
  • Risk tolerance

The Company uses this information to determine whether leveraged trading is appropriate for the Client.

6. SUITABILITY OUTCOME

6.1 If Trading is Considered Suitable
The account will be approved.

6.2 If Trading is Considered Not Suitable
The Company will:

  • Warn the Client that leveraged trading may not be appropriate
  • Provide the option to proceed at the Client’s own risk

The Company may also choose to reject or restrict account access if risks are deemed excessive.

7. CLIENT RESPONSIBILITIES

The Client agrees that:

  • All information provided during registration is accurate
  • They will update the Company if details change
  • They understand the risks associated with leveraged trading
  • They will not misrepresent their financial status or experience

Failure to provide accurate information may result in account restrictions or termination.

8. LIMITATIONS OF SUITABILITY ASSESSMENTS

8.1 The suitability test is based solely on information the Client provides.

8.2 The Company does not independently verify all information unless required.

The Company is not responsible for:

  • Incorrect information provided by the Client
  • Losses due to the Client ignoring suitability warnings
  • Market events, volatility, or trading decisions

9. APPROPRIATENESS TEST

RIYADEX may perform an appropriateness test to determine whether the Client understands:

  • Leverage
  • Margin requirements
  • Liquidity risk
  • Market volatility
  • Stop-out mechanisms
  • Slippage
  • Price gapping

If the Client does not demonstrate adequate understanding, a warning will be issued.

10. ONGOING MONITORING

10.1 Client categorization may be reviewed periodically.

10.2 The Company may request updated documents or financial information.

10.3 The Company may adjust the client category if:

  • Risk profile changes
  • Trading behavior indicates different capability
  • Regulatory rules change

11. CLIENT ACKNOWLEDGEMENT

By opening an account with RIYADEX, the Client acknowledges that:

  • They understand the implications of their client categorization
  • They have read this disclosure in full
  • They accept the protections applicable to their category
  • They are responsible for providing accurate and truthful information
  • Leveraged trading may involve losses exceeding deposited funds in certain conditions

12. CONSENT

By agreeing to the Client Agreement, the Client automatically consents to:

  • RIYADEX categorizing them according to FSCA guidelines
  • Undergoing suitability and appropriateness assessments
  • The Company’s right to change their category where necessary